shipping Policy

Shipping Partner

SDG HEALTHCARE  PVT LTD.

Shipping Time

We try our best to ensure all the of the products are delivered within:

Metro Cities: (2 – 3 Working days not including public holidays or declared holidays)
Non-Metro: (3 -4 Working days not including public holidays or declared holidays)
Remote and Small Areas: (estimate)
Same Day Delivery: Selected locations in Metro cities
Normal Delivery: As(Date) requested by the Customer
P.S. At times, the delivery may take longer than expected due to unavoidable circumstances, (if any). We do not guarantee delivery time for local delivery during festivals. For outstation, since we use a courier service, we do guarantee delivery time.

Please note that the delivery timing depends on a number of factors like: weather, unforeseen events, traffic conditions and other special events. However, we will always endeavor to complete the delivery as early as possible and keep you updated in case of any changes. We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery. In situations outside of SDG HEALTHCARE  PVT LTD. control (Product unavailability, Public holidays, Strikes, Natural Disasters etc.), there could be a delay in shipping the Order.

Products will be delivered to the address mentioned by the customer while placing the order. SDG HEALTHCARE  PVT LTD. will not be responsible for delivery delays in case an incorrect or incomplete address provided. SDG HEALTHCARE  PVT LTD. will not deliver to post-box only address. For any changes to the Order, please contact us by phone or email as soon as possible. SDG HEALTHCARE  PVT LTD. will try and accommodate the changes as much as possible depending on order status and other parameters. No changes would be accepted once the order has been shipped.

Shipment Tracking

You will get an email/message or both with the tracking details as soon as the product is shipped.

Any charges like GST, Customs Tax, Customs Excise Duty, Service Tax or any Direct or Indirect taxes, post shipment, in any Country, State/Province, City/Town, District, both National and International, will be liable to the consignee/customer.